FAQ – Ma Kuang TCM

You should consult a TCM physician if you require TCM consultation, herbal medication, and acupuncture related forms of TCM treatment.
You may opt to see a therapist if you prefer longer sessions of tuina massage therapy as part of your treatment plan.

All TCM physicians at Ma Kuang Malaysia are registered Traditional and Complementary Medicine (T&CM) practitioners and licensed acupuncturists under the Ministry of Health Malaysia. Their credentials can be verified via the T&CM Division official portal.

All our therapists hold valid certification and comply with Malaysia’s local regulations governing massage and wellness services.

Yes, you may check the following links for your preferred physician’s/therapist’s clinic schedule.

Click here for Physicians profile.
Click here for Therapists profile.

To consult our TCM physicians at our general clinic, appointments are preferred.

To consult our therapists, appointments are compulsory. Kindly contact the branch directly to book your appointment. You may walk-in but kindly note that it will be subjected to availability of therapists and that priority will be given to customers with appointments.

Ma Kuang offers various promotions at different clinics throughout the year. Do follow our Facebook page for the latest updates.

We accept cash, Touch 'n Go , VISA, MASTERCARD.

For most conditions, it is alright to receive both TCM Treatment and western treatment simultaneously. You are advised to keep a 1-2 hours gap between the consumption of herbal medication and western medication.

However, as each individual is different, it would be most ideal to consult both the TCM physician and your western doctor for their opinions on the most appropriate treatment plan for your condition.

Stop your medication and consult your TCM physician. You may either call the clinic you had previously visited or contact the clinic which your physician is at on that day.

Click here for Physicians clinic schedule.

As each herbal prescription is customised according to the individual’s body constitution and medical condition, we will not be able to accept any returns/refund of herbal medication.

Acupuncture fees vary according to the complexity of the acupuncture treatment received, for instance single area acupuncture, double area acupuncture and multiple areas/whole body acupuncture.

You are highly encouraged to check with your insurer/company the TCM coverage and terms and conditions for reimbursement before receiving treatment at our clinics. All claims have to be submitted by the individual customer and Ma Kuang does not guarantee the success of reimbursement.

Kindly note that only TCM physicians are registered under the Traditional and Complementary Medicine (T&CM) Council. Please inform our clinic assistant during registration if you require further advice and assistance.

We do not have house visits at the moment.